Platform Capabilities

From AI Social Listening to Closed Deals — All in One Platform

LeadBuzz orchestrates five core engines—Listening, Scoring, CRM, Automation, and Integrations—to transform social purchase intent into revenue.

⚡ 10,000+ signals/hour 🎯 94% intent accuracy 🔗 50+ native integrations
Unified Platform Dashboard

AI-driven intelligence built for high-performance sales teams

10,000+
signals scanned hourly
< 90s
from post to sales pipeline
94%
intent classification accuracy
50+
native integrations

Monitor Public Conversations 24/7 — Capture Leads at Peak Interest

Our advanced NLP engine reads public posts, decodes slang, acronyms, and industry shorthand to identify true intent while eliminating noise.

1

Connect Sources

Select public Facebook groups, pages, Zalo channels, and forums to monitor. Setup in minutes.

2

Define ICP

Input intent keywords, competitor names, and key industry purchase triggers.

3

AI Processing

NLP analyzes context, not just simple keyword matches, filtering out 94% of irrelevant noise.

4

Alert & Routing

High-intent signals trigger instant lead cards, auto-routed to your sales reps in under 90 seconds.

Multilingual NLP

Decodes natural conversations, abbreviations, and informal phrasing without missing intent.

Intent Detection

Distinguishes between active buyers, general inquiries, and posts sharing past experiences.

Multi-Source Intake

Monitors Facebook Groups, Pages, Zalo channels, LinkedIn, and community forums from one dashboard.

Historical Search

Query historical social posts up to 30 days back to instantly populate your pipeline upon onboarding.

Competitor Monitoring

Track competitor mentions. Identify unsatisfied customers seeking alternative solutions.

Volume & Trend Analytics

Discover top service demands, active regions, and seasonal trends to optimize pricing and content.

AI-Powered Lead Scoring (0–100) — Prioritize High-Value Opportunities

Four evaluation layers deliver real-time qualification scores, reducing time spent on unqualified leads by 65%.

0–25

ICP Fit

Company size, industry vertical, geography, and poster profile

0–30

Intent Strength

Specificity of queries, budget indicators, urgency, and vendor comparisons

0–25

Timing

Trigger events, purchase journey stage, and specified timelines

0–20

Engagement

Interaction history, re-activation signals, and inquiry frequency

🔴 70–100: Hot Lead

Instant alert, route for follow-up in under 30 minutes

🟡 40–69: Warm Lead

Add to nurture pipeline, engage within 24 hours

🔵 0–39: Nurture

Automated long-term nurturing, re-score upon active signal

Automated Enrichment

Each lead card is enriched with full context: social profile link, original post context, AI-generated summary, recommended pitch angle, and related lead history.

Visual Sales Pipelines — Leave No Lead Behind

Built-in CRM tailored for social leads featuring Kanban, List, and Calendar views. Or sync directly with your enterprise CRM.

📋 Kanban View

Drag-and-drop leads through five custom pipeline stages: New → Contacted → Evaluating → Proposal → Closed.

📊 List & Table View

Sort and filter by score, product, or owner. Generate quick reports and export to Excel/CSV.

📅 Calendar View

Track scheduled follow-ups across the entire sales team to manage capacity and prevent overload.

🎯 Auto Assignment

Intelligently route leads by region, product line, workload, or round-robin, with manual override.

📈 Sales Analytics

Monitor conversion funnels, deal cycles, lead source performance, and projected revenue.

🔗 CRM Sync

Native sync with HubSpot, Salesforce, and Pipedrive. LeadBuzz works as an intelligence layer on your existing stack.

Automate Repetitive Workflows — Let Sales Focus on Closing Deals

Over 15 pre-built industry templates. Configure in minutes without code.

⚡ Lead Assignment Rules

Automate assignment based on geography, lead score, or product specialization.

📬 Multi-Channel Follow-up

Trigger instant alerts: Zalo notification in 10m → automated intro message in 30m → escalate if unassigned in 60m.

🌱 Nurture Sequences

Drip educational content, track engagement, and auto-escalate to sales when lead score crosses 'Hot' threshold.

⏰ SLA Monitoring

Define custom SLA limits per lead type. Trigger alerts and auto-reassign when milestones are missed.

🔗 Trigger-Based Campaigns

Sync with ActiveCampaign or Mailchimp. Tagging a lead automatically enrolls them in targeted email campaigns.

Deliver Intent Data Straight to Your Existing Workspaces

CRM & Sales

HubSpot · Salesforce · Pipedrive · Zoho · Close · Copper · Dynamics · Bitrix24

Social (Signal Sources)

Facebook Groups · Pages · Zalo OA · Zalo Groups · LinkedIn · YouTube

Messaging

Zalo OA · Messenger · WhatsApp · Viber · SMS (Twilio/ESMS) · Email

Marketing Automation

ActiveCampaign · Mailchimp · Brevo · Klaviyo · HubSpot Marketing · Lemlist

Ad Retargeting

Facebook Custom Audiences · Google Customer Match · TikTok Ads

Productivity

Slack · Microsoft Teams · Google Calendar · Trello · Asana

Analytics

Google Sheets · GA4 · Metabase · Tableau · Power BI

Developer

REST API · Webhooks · Zapier · Make · n8n

Request Custom Integration

Same Core Engine, Configured for Specific Industry Verticals

Real Estate

+182% viewings. Capture buying intent from terms like "looking for 2BDR condo" or "project launch X".

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Finance & Insurance

+128% signed contracts. Detect life trigger events like "starting a family" or "home loan advice".

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Beauty & Dental

+182% appointments. Capture recommendations like "reputable dental implants" or "skincare review".

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Automotive

2.8x test drives. Spot buyers comparing models: "considering SUV" or "dealership recommendation".

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B2B SaaS

2.4x SQLs. Capture intent like "looking for HR system" or "CRM recommendation for startup".

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Immigration & Du Học

71% qualification rate. Capture intent like "visa processing timeline" or "study abroad consult".

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Frequently Asked Questions

Do we need to connect Facebook admin accounts?
No. OAuth connections authenticate securely. You only log in once to authorize reading groups you are already a member of.
Can LeadBuzz monitor private groups?
Yes, provided the connected user account is a member of that group. Unjoined private groups cannot be monitored due to privacy controls.
Does the scoring engine improve over time?
Yes. As reps mark deals as 'Closed Won' or 'Unqualified', the machine learning models retrain and optimize scoring parameters. The more you use it, the more accurate it gets.
Is this compliant with Facebook Terms of Service?
Yes. LeadBuzz only accesses public data or groups where your authorized accounts are legitimate members. We do not use web scraping or fake profiles.

See LeadBuzz Capture Intent in Your Industry

Schedule a 30-minute sandbox session with live social listening using your chosen industry keywords and target groups.

Book a Demo Now